Privacy Policy

For the purposes of the EU2016/679 General Data Protection Regulation (GDPR), the company that is ultimately responsible for the control of your data while using our services is McNally’s Pharmacy365 ltd


Co Cavan



(Registered company number in Ireland 396677)


McNally’s Pharmacy is committed to protecting the privacy of our website visitors and customers. You have the right to object to us processing your personal data for direct marketing and also to processing which is carried out for the purposes of our legitimate interests.

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.


Data Protection & GDPR

McNally’s Pharmacy365  will always keep your data safe and comply with applicable data protection legislation.

The above lists the Owner, Operator and Data Controller (within the meaning of data protection laws applicable) of this website. References in this notice to "we" or "us" are to the above.

Your Rights – you have the right:

to be informed

to know what personal data is being collected, our identity and your data protection rights (as per this Privacy Policy).

to request and obtain access to your personal data.

to have inaccuracies corrected          

to have information erased

to object to direct marketing You have the right to object to direct marketing processing (which we do only with your consent) of your personal data where the processing relates to direct marketing.


What personal data do we collect?

We collect the personal data you provide to us during the registration and order checkout processes. This personal data includes:

your contact/billing details (name, address, email address, telephone numbers)

your shipping contact details (name, address, telephone numbers), occasionally this can be a third-party gift recipient

personalised text/images that you provide if related to a custom made item (e.g. a personalised gift) or

your order greeting message

payment details (credit/debit card details are not stored by us and are passed directly on to our payments company sagepay).

When ordering a prescription online the types of Personal Data collected include: Name (including the name of the person you are collecting the prescription for), Address, Date of Birth, Contact phone number, Email address which we require for the purposes of verifying your identity.

We store your email address for authentication purposes only.

In respect of information collected on your medication, we store the drug name, strength and directions.

Such information is only collected from you if you voluntarily submit it to us.


We process your Personal Data:

To fulfil your order (i.e. to facilitate the provision of ordered goods and services)

To contact you or your recipient if required in connection with your order or to respond to any communications you might send to us;

To administer our website

To communicate to you information about new products/services and special offers

So you can keep a history of the products you have ordered

All the personal data we process is processed by our staff in Ireland however for the purposes of IT hosting and maintenance this information is located on servers within the UK.


Retaining your personal data

We will retain your personal data for the minimum amount of time required in order to successfully carry out the specified purposes for collecting that data. Personal data will only be held for longer than necessary if we are required to retain this data by law or to facilitate any ongoing or prospective legal proceedings, or to assist in the prevention of fraud.

A record of each transaction will be retained for 2 years.


Sharing personal data

For the purpose of completing an agreed transaction with you or to carry out the course of our business (e.g. to employees of McNallys Pharmacy365 or nominated service providers e.g. delivery service providers or software service providers)

To legal enforcement authorities or legal representatives If we are required to do so by law or during the course of any legal proceedings


Contacting you

If we have your consent, we may contact you by post, e-mail, SMS text messages, telephone or other means including other electronic means such as Facebook and social media applications, and only using such contact details as you provide to us from time to time.


Making a request

You have the right to see information we hold about you, with some exceptions which are described in the privacy laws. You have the right to request us to correct any inaccurate information. We may charge a €6.35 fee for providing the personal information to you. 


Privacy Policy Changes

Any changes to this Web Site Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.